Notice to Customers of Consumer Collection Advocates (CCA): As
of November 5, 2014, CCA has ceased operations. If CCA was
taking action to collect a debt or process a claim on your
behalf, please be aware that all operational activity of CCA has
been terminated. We are still in the very early stages of this
Receivership and do not yet know if a claims or restitution
process will take place. We will contact you if a claims or
restitution process is initiated. Click on the link below for
the Receiver’s Initial Report to read more about the Receiver’s
UNITED STATES DISTRICT COURT
SOUTHERN DISTRICT OF FLORIDA
FEDERAL TRADE COMMISSION,
CONSUMER COLLECTION ADVOCATES
CORP., a Florida corporation, and
and as an officer of Consumer
November 3, 2014, the Federal Trade Commission (“FTC”)
filed a Complaint
for Permanent Injunction and Other Equitable Relief
in the United States District Court for the Southern
District of Florida against Consumer Collection
(“CCA”) and Michael Robert Ettus as an individual
and as an officer of CCA. The FTC enforcement action
seeks recovery of large up-front fees paid by consumers
to CCA for recovery services.
The recovery services were purchased by consumers
who previously suffered losses from telemarketing fraud
related to timeshare resale and precious metals
By charging an up-front fee, the Defendants have
violated the FTC’s Trade Regulation Rule entitled the
Telemarketing Sales Rule (“TSR”), 16 C.P.R. Part 310,
which specifically prohibits such advanced fees.
The Defendants have also violated the TSR and
Section 5 of the FTC Act, 15 U.S.C.
§ 45(a) by
misrepresenting to consumers that Defendants’ services
will recover or are highly likely to recover the
consumer’s previous loss within six months.
After paying the up-front fee, consumers
typically recovered none of their prior losses.
Indeed, by purchasing Defendants’ recovery
services, consumers typically lost even more money to
the telemarketing fraud.
The telemarketing fraud collected revenues of
close to $1.3 million from defrauded consumers.
Thus, the FTC sought to stop the operation of
Defendants’ telemarketing fraud.
Along with the Complaint, the FTC sought the appointment
of a Receiver which relief the District Court granted in
Motion for Ex Parte Temporary Restraining Order with
Asset Freeze, Appointment of a Receiver, Other Equitable
Relief and Order to Show Cause Why a Preliminary
Injunction Should not Issue entered on November 4,
Court appointed Melanie E. Damian as Receiver over
Immediately upon notification of her appointment, the
Receiver took control of CCA’s business operations and
possession of the assets and books and records present
at CCA’s office.
As Receiver, Ms. Damian will make every effort and take
any action necessary and appropriate to marshal,
recover, and preserve the assets of CCA for the benefit
of the defrauded consumers. Further on in the
Receivership, if a Preliminary and Permanent Injunction
are granted, the Receiver, upon Court approval, will
liquidate any assets of CCA recovered and formulate a
process through which consumers can submit claims and
receive distributions based on the amounts they lost.
In the course of performing her duties, the Receiver
will use this website to keep consumers informed of the
status of the Receivership by updating it with
information, important dates and deadlines, and Court
filings. We encourage you to visit this website
regularly to keep yourself informed of the status and
important information and deadlines related to the
Receivership. We also invite you to contact us if you
have any questions regarding the Receivership or any
information you believe may assist the Receiver in her